Lakewood Air
Full Shopify store build for a Texas-based HVAC brand — product cataloguing, custom theme, customer support integration, and ongoing BPO support operations.
↑3× growth in monthly orders within 90 days of launch
ShopifyHVACBPO
Our Work
Portfolio
A selection of projects across web development, AI automation, and business process outsourcing. Real businesses, real results.
McKinney HVAC
E-commerce store for an HVAC contractor serving the Dallas–Fort Worth metro. Includes live chat, product compatibility assistant, and order management workflows.
↑40% reduction in support ticket volume after AI bot deployment
ShopifyHVACAI Chatbot
Frisco Heating
Multi-brand HVAC Shopify store designed for high-volume residential and commercial sales. Custom product filters, bulk pricing, and B2B customer portal.
ShopifyHVACB2B
Plano Heat and Air
Shopify store with a fully custom theme for a residential HVAC supply company. Integrated with lead capture forms and email automation.
ShopifyHVACEmail Automation
Austin HVAC
E-commerce platform for an Austin-area HVAC distributor, including warranty claim workflows and after-hours customer support via Trixinc BPO team.
↑98% customer satisfaction rating on support tickets
ShopifyHVACBPO
Temple Heating and Cooling
Complete Shopify build with CRM integration, product Q&A bot, and multi-channel customer support for a Central Texas HVAC supplier.
ShopifyHVACCRM
Hotel ERP Platform
Full-stack ERP solution for a hospitality group — covering reservations, housekeeping, billing, inventory, and staff management in a single unified platform.
ERPHospitalityFull-Stack
Towing BPO Operations
End-to-end 24/7 BPO operation for a regional towing network — call handling, live dispatch coordination, invoicing, and insurance claims management.
↑60% reduction in missed calls during peak hours
BPOTowing24/7 Ops
E-Commerce AI Chatbot
GPT-4-powered chatbot for a high-traffic e-commerce brand — handling order tracking, product recommendations, returns, and FAQ resolution with 94% automation rate.
↑94% queries resolved without human handoff
AIChatbotE-Commerce