What We Offer

Our Services

Six specialised service lines — each designed to deliver measurable impact on your bottom line. Whether you need a single solution or an end-to-end digital partner, we've got you covered.

Web, Cloud & Software Development

From pixel-perfect marketing sites to full-scale enterprise platforms, we build the digital infrastructure your business runs on. Our engineers work across the full stack — web, mobile, cloud, and APIs.

Website & E-Commerce Development

  • Custom Next.js, React, and WordPress sites
  • Shopify & WooCommerce stores, multi-brand setups
  • High-performance, SEO-optimised builds
  • CRO-focused landing pages

Mobile & Cloud

  • iOS & Android app development (React Native)
  • Cloud infrastructure on AWS / GCP / Azure
  • ERP & custom software solutions
  • REST & GraphQL API integrations

AI Chatbots & Automation

Deploy intelligent conversational agents that work 24/7 — qualifying leads, answering FAQs, and integrating seamlessly with your CRM. Built on GPT-4 and Claude, fine-tuned for your business.

Chatbot Channels

  • Website live-chat bots
  • WhatsApp Business automation
  • Facebook Messenger bots
  • Multi-channel unified inbox

Business Capabilities

  • Lead qualification & scoring
  • FAQ & knowledge-base bots
  • CRM integration (HubSpot, Salesforce, Go High Level)
  • Performance analytics & A/B testing
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AI Agents & Intelligent Automation

Go beyond chatbots. Our autonomous AI agents execute complex, multi-step business workflows without human intervention — connecting your tools, processing data, and acting on decisions in real time.

Agent Capabilities

  • Autonomous business workflow execution
  • Multi-step task planning & completion
  • Data pipeline automation & transformation
  • LLM-powered internal tools & dashboards

Integrations & Orchestration

  • n8n & Make.com workflow orchestration
  • OpenAI & Anthropic API integration
  • AI-assisted customer operations
  • CRM, ERP, and ticketing system connectivity

Business Process Outsourcing (BPO)

Skilled remote teams that become a seamless extension of your operation. We handle the back-office work so you can focus on growth.

Financial & Admin

  • Bookkeeping & accounting (QuickBooks, Xero)
  • Accounts payable / receivable
  • Payroll processing
  • Financial reporting

Operations & Support

  • Virtual assistants & executive support
  • Customer service teams
  • Data entry & cleansing
  • Document management & digitisation

Towing & Roadside BPO

Dedicated 24/7 operations teams for towing and roadside assistance companies. From first call to final invoice, we handle the entire service cycle so your drivers can focus on the road.

Call Center Operations

  • 24/7 inbound call handling
  • Live dispatch coordination
  • Customer ETA communication
  • After-hours emergency coverage

Admin & Back-Office

  • Invoicing & payment processing
  • Insurance claims management
  • Job ticketing & GPS integration
  • Scalable agent teams (seasonal flex)
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HVAC Business Customer Support

We run multi-brand HVAC Shopify operations — so we know the industry inside-out. Our dedicated support teams handle everything from product compatibility questions to order fulfillment, so your customers always get expert answers fast.

“We run multi-brand HVAC Shopify operations — we know the industry.”

Customer-Facing Support

  • Live chat & email support (branded)
  • Product compatibility & technical Q&A
  • Order tracking & fulfillment support
  • Warranty claim handling & escalation

E-Commerce Operations

  • Shopify store operations & admin
  • Lead capture & CRM integration
  • After-hours & weekend coverage
  • Multi-brand account management

FAQ

Service FAQs

Common questions about Trixinc's six service lines and how engagements work.

What services does Trixinc offer?

Trixinc offers six service lines: Web, Cloud & Software Development; AI Chatbots & Automation; AI Agents & Intelligent Automation; Business Process Outsourcing (BPO); Towing & Roadside BPO; and HVAC Business Customer Support.

Can I hire Trixinc for just one service, or only the full package?

Either. Each of our six service lines can be engaged on its own, or combined into an end-to-end digital partnership. We start with a discovery conversation and recommend only what fits your goals.

What does Trixinc’s AI Agents & Intelligent Automation service include?

Autonomous business workflow execution, multi-step task planning, data pipeline automation, and LLM-powered internal tools — built with OpenAI & Anthropic APIs and orchestrated through n8n and Make.com, with CRM, ERP, and ticketing system connectivity.

What channels do Trixinc AI chatbots support?

Website live-chat, WhatsApp Business, and Facebook Messenger through a multi-channel unified inbox — with lead qualification, knowledge-base answers, and CRM integration (HubSpot, Salesforce, Go High Level).

What does the Towing & Roadside BPO service cover?

Dedicated 24/7 teams handling inbound calls, live dispatch coordination, customer ETA communication, after-hours emergency coverage, invoicing, payment processing, insurance claims, and job ticketing for towing and roadside assistance companies.

How is the HVAC Business Customer Support service different from general BPO?

It is purpose-built for HVAC e-commerce. We run multi-brand HVAC Shopify operations ourselves, so our teams handle product compatibility and technical Q&A, order tracking, warranty claims, and Shopify store operations with real industry knowledge.

Not sure which service fits?

Tell us about your business and we'll recommend the right solution.

Talk to Us